Integrations Play Major Role in Improving Customer Experience (CX)

Posted by: Neil Saviano on April 28, 2020

Statistics indicate that in order to get their work done business users leverage 30-40 business apps per day among the thousands of available apps.

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How To Thrive In A Post COVID-19 World

Posted by: Dennis McCarthy on April 21, 2020

There is a lot of speculation about how our world will look after the COVID-19 crisis. How drastically will our culture be affected? Will we continue to social distance? Will protective equipment become regular attire? And will handshakes and hugs be replaced by elbow bumps?

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Customer Service departments need a digital solution

Posted by: Neil Saviano on October 09, 2019

Customer service agents as we know them are the center piece of customer service departments and challenged with working with various company departments for product or service issue resolution.

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Elevate Your Customer Experience (CX) To Stay Competitive

Posted by: Dennis McCarthy on October 02, 2019

Customer experience or CX is a major buzzword today and for good reason. Amazon, like many disruptors in other industries have changed the way customers buy their products.

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