Digital-Driven CRM Helps Sales People and Sales Management Drive Successful Marketing Plans Together

Posted by: Neil Saviano on October 30, 2019

Salespeople are among those at the forefront in facilitating the customer experience. They do this through process automation driven customer contact along with other state of the art technology such as customer journey mapping

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CRM International integrates SugarCRM with Prima Dealer Software

Posted by: Neil Saviano on October 23, 2019

We're very pleased at CRM International announce the integration of our world leading SugarCRM solution with Prima, an exciting cloud software for office products dealers.

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3 Ways To Increase Sales With CRM/ERP Integration

Posted by: Dennis McCarthy on October 23, 2019

CRM, ERP, and marketing automation integration is all about creating a 360 degree view of customers and prospects. It gives sales, marketing, and service the information they need to have more engaging conversations. Here are a few ways this integration can increase revenue.

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Customer Service departments need a digital solution

Posted by: Neil Saviano on October 09, 2019

Customer service agents as we know them are the center piece of customer service departments and challenged with working with various company departments for product or service issue resolution.

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Elevate Your Customer Experience (CX) To Stay Competitive

Posted by: Dennis McCarthy on October 02, 2019

Customer experience or CX is a major buzzword today and for good reason. Amazon, like many disruptors in other industries have changed the way customers buy their products.

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