Customer Service departments need a digital solution

Posted by: Neil Saviano on October 09, 2019

Customer service agents as we know them are the center piece of customer service departments and challenged with working with various company departments for product or service issue resolution.

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Elevate Your Customer Experience (CX) To Stay Competitive

Posted by: Dennis McCarthy on October 02, 2019

Customer experience or CX is a major buzzword today and for good reason. Amazon, like many disruptors in other industries have changed the way customers buy their products.

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