CRM International Partners
Whitecap Systems helps businesses in key software consulting roles. A key role is writing custom software to suit client’s individual needs. As a key CRM International partner, Whitecap does high level SugarCRM development and plays a key role in bringing SugarCRM customization and development solutions to CRM International clients. Whitecap systems is also a managed IT support provider.
Aside from software and consulting, they also provide general systems support including servers, email, VoIP telephones, virtualization and PC repair and upgrades.
DMC brings us a partner with 30 plus years of experience helping businesses adopt new technologies to improve sales, marketing, and service processes. Understanding organizational challenges and the need to adapt and evolve to survive and grow in highly competitive markets. DMC offers clients an outside objective perspective and gives critical feedback to help develop and implement strategies for success.
DMC focuses heavily on the following key areas of concentration:
Brand differentiation centering on customer success
Process automation to create efficiency, visibility, and consistent customer experiences. This area has tremendous potential working with with CRM International and SugarCRM’s advanced automated processes and Customer Journey mapping.
Performance measurement to develop a culture of growth and continuous improvement
Pricing strategies to compete profitably,
We’re pleased to partner with DMC advisors and bring this added dimension to our clients and prospective clients.