"Technology is one of the only ways to stay on top of your game and ahead of your competitors and you’ll be glad to know there are plenty of tools out there. I’ve put together some of the top ways that customer intelligence can boost your business for the better."
An excerpt from this thorough and very insightful post on customer intelligence from Natalie Davies of sales-i
This is an interview with our strategic partner, sales-i. www.sales-i.com The interview, conducted by Natalie Davies of sales-I in a Q&A format, offers many insights into CRM and includes the following topics:
Who is the ideal CRM user?
As the business world becomes more social, can you explain the impact this is having on CRM today?
What are the key factors to help assure a successful CRM implementation?
How can a CRM system help a company to gain a competitive edge?
Why is CRM now almost exclusively implemented in a Cloud environment?